Wellness With Danni Privacy Notice (March 2024)


Our contact details 

Name: Wellness With Danni 

Address: 3 Rose Cottages, Lewes Road, Danehill, RH17 7ET

Phone Number: 07540 173243

E-mail: Danni@wellnesswithdanni.com

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, date of birth and contact details including social media identifiers)

  • Medical information (where this may impact ability to participate in coaching programmes, classes, or events)

  • Emergency contact information 

  • Payment card details (only if selected online to save card details when making payments)


How we get the personal information and why we have it

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting danni@wellnesswithdanni.com.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.


Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you complete a New Sign Up and Disclaimer Form (to enable us to administer and run the class or event safely and to meet our insurance requirements). [Contractual and legal obligation] Or when you opt in, to enable us to use your email address for marketing purposes. [Consent]

  • When you complete an Intake Form (to enable us to administer your coaching programme and to meet our ethical and insurance requirements). [Contractual and legal obligation] Or when you opt in, to enable us to use your email address for marketing purposes. [Consent]

  • When you book onto a class, event or coaching programme session or make a purchase (to enable us to administer the class, event or session and take payment and maintain our financial records). [Contractual and legal obligation]

  • When you enter any competitions or prize draws (to enable us to administer the competition or prize draw and for marketing purposes). [Legitimate interest, Consent]


We also receive personal information indirectly, from the following sources in the following scenarios:

  • When you use one of our studios or locations, if there is a CCTV system, the CCTV system may record your image during your visit (for security and safety purposes). [Legitimate interest]

  • Details of your visits to our websites and social media accounts, including IP address, web browser and version, operating system and which website referred you to ours (e.g. through use of Google Analytics) (to assist us in our marketing analysis and improve customer experience when using our website and social media). [Legitimate interest, Consent]


We use the information that you have given us in order to administer classes, events and coaching programmes, to run classes and events safely, to maintain financial records, to meet our insurance requirements and for marketing purposes.


We may share this information with Third Parties to supply products or services to you on our behalf or to enable us to run our business. 

In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

We use the following third party data processors who are partly based outside the EU, but who have taken appropriate steps and certifications or reliance on the Privacy Shield, which allows them to store UK and EU data on US soil within the GDPR.


How we store your personal information 

Your information is securely stored. 

Where you’ve provided information in paper format, we will scan/photograph this to add to our electronic records, then shred the paper record and recycle it.

The length of time we retain personal information is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We may need your personal information to establish, bring or defend legal claims, and for our financial and tax records. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed above. Except where the law requires us to hold your personal information for a longer period, or delete it sooner;

  • you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law;

  • we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible; or

  • in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at

danni@wellnesswithdanni.com

if you wish to make a request.



How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing danni@wellnesswithdanni.com. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk